Privacy Policy

Pratap Infratel Limited – Pratap Solar
Last Updated: December 17, 2025

Pratap Infratel Limited (“Pratap Solar”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us through our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website or submitting your details, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information such as:

Name
Mobile number
Email address
Location or address details
Information shared through enquiry forms, calls, WhatsApp, or emails

We only collect information that is necessary to provide our services, respond to enquiries, and improve customer experience.

How We Use Your Information

The information collected may be used for:

Responding to enquiries and service requests
Providing solar installation, AMC, subsidy assistance, and related services
Sharing service updates, product details, and offers
Internal records, analysis, and service improvement
Legal and compliance requirements

We do not sell, rent, or trade your personal information to third parties.

Communication Consent

By submitting your details, you authorize Pratap Solar to contact you via phone calls, WhatsApp, SMS, or email for service-related communication, updates, and promotional information.

This consent applies even if your number is registered under DND, DNC, or NCPR services.

Data Protection and Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we follow standard security practices, no online system can be guaranteed to be 100% secure.

You share information at your own discretion.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. Users are advised to review third-party privacy policies separately.

Cookies and Website Data

Our website may use basic cookies or analytics tools to understand website usage and improve user experience. These do not collect personally identifiable information unless voluntarily provided by you.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us through our official support channels. Such requests will be addressed as per applicable laws and operational feasibility.

Terms and Conditions Reference

This Privacy Policy should be read along with our Terms and Conditions, available at:
https://pratapsolar.net/terms-conditions/

Use of our website and services is subject to acceptance of both policies.

Updates to This Policy

Pratap Solar reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on this page. Continued use of our website implies acceptance of the updated policy.

Contact Information

For questions or concerns related to this Privacy Policy, you may contact us at:

Email: support@pratapsolar.net
Contact Page: https://pratapsolar.net/contact/

Registered Office Address:
702, Royal Plaza,
Sushant Golf City, Ansal,
Lucknow, Uttar Pradesh, India